Support Centre

Use our order tracker here to see the current status of your order. We aim to deliver orders within 3-5 working days. If you believe your order is missing, please contact our Support Centre and we will support you further.

We are unable to cancel or amend orders once they have been placed. This means that we cannot alter the delivery address, products or payment methods of your order. You may return any unwanted items once you have received them for a refund.

Items ordered online via the website may be returned to any of our stores. Alternatively, parcel your items with the original documentation included and return via the post. Please obtain proof of postage. Allow up to 14 days from the date of return for your items to be received back at our warehouse and a refund will then be issued.

If you wish to receive a VAT invoice, please contact us with your order number.