The Works Stores Messaging Terms & Conditions

These terms and conditions apply if you consent to receive repeat automated promotional and personalised marketing text (e.g. SMS and MMS) messages (e.g. shopping basket reminders) from The Works Stores ("we", "us" or "our"). Please read these terms carefully before you consent to receiving these text messages from us. We may send you text messages using an automatic telephone dialing system, to the mobile telephone number you provided when signing up or any other number that you designate. Consent to receive automated marketing text messages is not a condition of any purchase.

We may send you text messages using an automatic telephone dialing system, to the mobile telephone number you provided when signing up or any other number that you designate.

Consent to receive automated marketing text messages is not a condition of any purchase.

Message & data rates may apply.

Message frequency will vary. We reserve the right to alter the frequency of messages sent at any time, so as to increase or decrease the total number of sent messages. We also reserve the right to change the short code or phone number from which messages are sent and we will notify you when we do so.

Not all mobile devices or handsets may be supported and our messages may not be deliverable in all areas or to all mobile network operators or mobile virtual network operators.

In order to provide promotional and personalised marketing texts, we will process personal data about you. Please read our privacy policy as it explains how we use and protect your personal data.

If you would like to enter the competition to win a £250 gift voucher and do not wish to sign up to SMS please email enquiries@theworks.co.uk with your name and email address.

Competition Terms and Conditions
  • This competition refers to a prize to win a £250 gift voucher to use in stores.
  • Entry to the competition is via a website pop up where entrants enter their email address and phone number to sign up to marketing communications.
  • One winner will be collected once a month at random from the previous months entrants.
  • Randomizer tools will be used for this.
  • The competition is drawn once a month.
  • The winner will be announced and contacted via email the week after.
  • The winner will be notified via email to organise delivery of their prize. If the winners cannot be contacted or do not claim the prize within 5 working days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
  • The winner will receive their prize via post within 30 days after the closing date.
  • One entry per person.
  • The promoter is: The Works Stores Ltd (company no.6557400) whose registered office is at The Works, Boldmere House, Faraday Avenue, Hams Hall Distribution Park, Coleshill, Birmingham, B46 1AL.
  • Employees of The Works Stores Ltd and their family members or anyone else connected in any way with the competition or helping to set up the competition shall not be permitted to enter the competition.
  • There is no entry fee and no purchase necessary to enter this competition.
  • No responsibility can be accepted for entries not received for whatever reason.

The rules of the competition and the prize for each winner are as follows:

  • i. The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promote's control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
  • ii. No cash alternative to the prizes will be offered. The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.
  • The promoter's decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
  • By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
  • The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.
  • The winner's name will be available 28 days after closing date by sending a stamped addressed envelope to the following address: The Works, Boldmere House, Faraday Avenue, Hams Hall Distribution Park, Coleshill, Birmingham, B46 1AL.
Cancellation

Text the keyword STOP to our shortcode to opt out of receiving our text messages. After texting STOP to our shortcode you will receive one additional message confirming that your request has been processed. You acknowledge that our text message platform may not recognize and respond to unsubscribe requests that do not include the STOP keyword command. If you unsubscribe from one of our text message programs, you may continue to receive text messages from us through any other programs you have joined until you separately unsubscribe from those programs.

Help

Text the keyword HELP to our shortcode to return customer care contact information.

Customer Care

If you are experiencing any problems, please visit support.attentivemobile.com and submit the form with details about your problem or your request for support, or email support@attentivemobile.com.

Contact

This message program is a service of The Works Stores, located at Boldmere House, Faraday Avenue, Coleshill, B46 1AL.

Dispute Resolution

These terms are governed by English law. You can bring legal proceedings in respect of any matter arising out of or in any way related to these terms in the English courts. If you live in Scotland you can bring legal proceedings in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in either the Northern Irish or the English courts.